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Establish authority by knowledge, not by position — I know it’s easier said than done, but you are not a leader because you are pretty or because you have a fancy title in front of your name. When I got my first promotion, I felt I still had to prove I deserved it, and I know other people in the team thought the same. My only choice was to learn faster and work harder than others. The first big problem we encountered was, accidentally, something I was prepared for, something I read about, so I managed to keep calm while everybody else was freaking out. My calmness, self-confidence, and willingness to help others — and because I knew how to solve the problem — was something that, in their eyes, defined me as a person who wants to help others and more than that — who knows more than others.